Returns

At Essence of Humanity, we pride ourselves on providing top-of-the-shelf skincare that you will love. 

So, if you find yourself in the unfortunate situation of receiving a faulty Essence of Humanity product, we will send you a new product at no cost to you. 

Please contact us at hello@theessenceofhumanity.com and we’ll arrange for your replacement.

Please do note under the New Zealand Consumer Guarantees Act, we will not offer a refund or exchange service if you change your mind or dislike the texture or the fragrance of your product after purchase.